Shipping Policy
WHERE WE SHIP
We currently ship to Australia and New Zealand.
SHIPPING OPTIONS & COSTS
Free standard shipping is available on all orders within Australia and New Zealand. Express shipping is available at checkout for an additional fee. Shipping costs (if applicable) are displayed at checkout before payment is completed.
ORDER PROCESSING
Orders are dispatched within 1–2 business days from our warehouse.
Orders placed on weekends or public holidays will be processed the next business day.
DELIVERY TIMEFRAMES
Delivery times are estimates only and may vary depending on location and carrier performance: Australia: Standard 3–7 business days | Express 1–3 business days. New Zealand: Standard 5–10 business days. Please note that delivery delays can occur during peak periods or due to factors outside our control.
TRACKING
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow your delivery.
RESPONSIBILITY & DELAYS
Responsibility for the order transfers to the customer once the parcel has been dispatched.
VANDA is not responsible for delays caused by the shipping carrier, weather events, or incorrect delivery information provided at checkout. If your order appears delayed or lost, please contact us and we’ll assist where possible.
CONTACT
For shipping-related enquiries, please contact us at: support@vandaeyewear.com
Last updated: 10 May 2026
